Presentation on Supported Decision-Making at the National Consumer Voice for Quality Long-Term Care Annual Conference

Preliminary Topics & Agenda

The 2017 Conference will include plenaries and sessions addressing such topics as:

• • Reducing the Misuse of Antipsychotics – Residents and families have the right to refuse the use of antipsychotic medications yet often feel pressured to accept them, or don’t know their rights.  Learn about available resources and strategies residents, families, ombudsmen, and citizen advocates can use to get better care without drugs
  • Creating inclusive services for LGBT older adults – Learn how to prevent bias, explore conflict resolution and get concrete programming ideas to ensure staff and residents feel respected and safe
  • Systems advocacy at state and local levels – learn why it’s most effective to take a big picture approach to the problems facing a nursing home

Ombudsman Program Process Evaluation: Progress and Initial Data

• Hear the initial findings from the comprehensive process evaluations of the Long-Term Care Ombudsman Program. Learn what has been accomplished, the next steps, and engage in a dialogue regarding Ombudsman program implementation and services.
  • Creating an Abuse Prevention Culture in Residential Long-Term Care: Vital Practices to Support and Enhance Legal Compliance
    This comprehensive approach to abuse prevention in care facilities begins with fundamentals of legal compliance.  Next in focus are staffing and staff support, addressing hiring, orientation, training, and personnel issues.  Presenters discuss how staff awareness of residents’ life stories and learning to reject common ageist terms and assumptions contribute to an authentic culture of abuse prevention.
  • Improving Care in the Post-Acute/Long-Term Care Setting – The post-acute and long-term care (PALTC) settings are a unique set of practice sites with numerous regulatory requirements and an emphasis on interprofessional collaborative practice. Learn how knowledge of the AMDA Clinical Practice Guidelines would maximize quality care in these settings and how federal regulations apply to younger adults.
  • Advocating for a MLTSS System that Works for Consumers and Families –  An increasing number of states are implementing a managed long-term services and support (MLTSS) systemic approach to care.  What have we learned from the systems that are in place? What do consumers say works and what are the gaps?

Achieving the Promise of the Nursing Home Reform Law 30 Years Later: Moving Forward Together

•  – A special plenary on Capitol Hill; Find FAQs on this event

• Pre-Conference Intensives – Sunday, November 5^th from 1:00pm – 4:00pm
  • Ombudsman Volunteer Management ($60) – This session will delve into the steps to take to get a positive result from your recruitment and retention efforts. We’ll also look at how to target recruitment and how to develop a method to capture why volunteers are leaving the program.
  • Nursing Home Satisfaction Measures: What is Their Relationship to Quality? (This session is full.)